The former Viacom and BBC executive surprised most Hollywood handicappers in winning the job, but her many backers extol her calm and determined style.
In a memo to employees Thursday, Sarnoff didn’t avoid Topic A at the company, which is the dramatic scope and speed of change that has been reshaped it since AT&T bought Time Warner and renamed it WarnerMedia. The CEO job also opened up due to sensitive circumstances when Kevin Tsujihara stepped down after his interactions with actress Charlotte Kirk gained press attention. While he denied through his attorney having had a direct role in any casting matters pertaining to Kirk, Tsujihara wrote a memo to employees expressing “regret” over causing embarrassment to the company and its workers.
Sarnoff didn’t look toward the past administration but offered a tacit acknowledgement of the turnover.
“Despite the many changes that have occurred across the industry and here at the company, your focus and commitment to excellence have kept us on track to realize our ambitious goals,” Sarnoff wrote. She gave shoutouts to Toby Emmerich, Peter Roth and Kim Williams for serving as an interim CEO trio in the period between Tsujihara’s exit and her arrival.
Warner Bros. has kept its film operations running fairly smoothly in 2019 (despite some recent disappointments) but it is now contending with a Fox-fortified Disney at the box office. In television, it faces a complete reshaping of the landscape as media companies (including WarnerMedia) mount massive streaming efforts in a bid to close the gap with Netflix. The No. 1 strategic question facing top suppliers like Warner Bros. Television is whether they will be able to continue to play the field and maximize profits from shows or whether they will increasingly tailor their efforts to suit the emerging streaming operations.
“This is an exciting—and challenging—time in the entertainment industry, and we need to keep looking at new business models, new competitors, new content platforms and formats—and finding new opportunities,” Sarnoff wrote. “With our talent, expertise and unmatched IP, we’re in a great position to capitalize on them.”
Sarnoff urged employees to attend a September 4 town hall, promising more details would be relayed soon.
Here is the full memo:
I’ve been looking forward to saying that for two months…
Today is my first day at Warner Bros., and I wanted to let you know how proud I am to be joining the company and all of you. Warner Bros. has been the gold standard in entertainment for almost 100 years, and with the efforts of our global team, I believe we can continue that streak for another 100.
I’ve had the chance to meet with the senior management team, and I’m excited to help build on the company’s legacy of creativity and innovation. This is an exciting—and challenging—time in the entertainment industry, and we need to keep looking at new business models, new competitors, new content platforms and formats—and finding new opportunities. With our talent, expertise and unmatched IP, we’re in a great position to capitalize on them.
I’d like to acknowledge that despite the many changes that have occurred across the industry and here at the company, your focus and commitment to excellence have kept us on track to realize our ambitious goals. I cannot thank you enough for your ongoing contributions to Warner Bros.’ success. Every interaction I’ve had has confirmed my belief that a company’s people make the culture, and Warner Bros.’ culture of respect, integrity, creativity and inclusion is a direct result of the passion in each of you.
Finally, I want to thank Toby Emmerich, Peter Roth and Kim Williams for stepping in and serving as the interim CEO team. They’ve done a masterful job, and I will continue to rely on them in the days ahead.
I look forward to hearing from you and to sharing a little more of my story. As a first step, I’ll be hosting a Town Hall on Wednesday, September 4. You’ll be receiving more information on that later today.
In the meantime, I’m going to roll up my sleeves and get busy. Quoting Humphrey Bogart in “Casablanca”— “I think this is the beginning of a beautiful friendship.”
I hope to see you all on the 4th.