UPDATED with Instagram, Facebook issues resolved: Facebook, Instagram and WhatsApp users are back in business Wednesday evening after the company said it had resolved issues that saw the services down for most of the day.
There also have been outages on Twitter today relating to DM delivery and notifications. The company said this afternoon that most of those problems have been resolved, and DMs were working properly for most users.
Facebook reported at midday that it triggered an issue during one of its “routine maintenance operations” that made it “difficult for some people to upload or send photos and videos.” At about 5 PM PT said the issue had been resolved; the tech site DownDetector also is showing the sites up and running.
Many parts of the world drew a blank this morning, as Instagram and then major sections of Facebook went down in the latest in a series of major outages.
Beginning a little before 9 AM ET, users started reporting being unable to access the site on the web or via mobile apps. Instagram parent Facebook as well as its other subsidiary, WhatsApp, also had been experiencing outages.
According to the website DownDetector, the northeastern U.S. and Western Europe were the hardest-hit regions. Users in Australia, Brazil, Colombia, Japan, Mexico and South Africa also flagged issues.
The hashtag #instagramdown, predictably, started trending on Twitter, with many users posting GIFs expressing their angst.
In a Twitter message, Instagram’s main account wrote, “We’re aware that some people are having trouble uploading or sending images and videos on Instagram. We’re sorry for the trouble and are working to get things back to normal as quickly as possible.”
Outages have occurred several times across social networks, with Instagram being hit in early June and then again later in the month.
Facebook, Instagram, and WhatsApp are all separate networks, but the parent company has increasingly moved to integrate their back-end operations. Facebook is also increasingly calling the shots for its subsidiaries.
Early this year, Facebook founder and CEO Mark Zuckerberg revealed plans to knit together the networks, a reversal of his initial vow to let Instagram and WhatsApp continue operating independently. Facebook paid $19 billion to acquire WhatsApp in 2014, two years after paying $1 billion for Instagram.
The three networks combined have nearly 3 billion users. The moves — and the outages — have gained notice because of the overall level of scrutiny on Facebook. The tech giant has been investigated by regulators and lawmakers, with many politicians calling for it to be broken up due to concerns of its influence on the electoral process and the advertising market. Several scandals have also occurred in the past couple of years related to how the company and its affiliates have manipulated users’ personal data.
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